~We Continue to Strive for YOU!~
We are ecstatic to announce that A&H Equipment Co. has been recognized, for the second year in a row, as one of the top dealers for Customer Satisfaction!
Our goal is to continue to exceed your expectations. We strive to go above and beyond to hear our customers’ experiences and how we can make your experience better. Your time in providing us with feedback allows us to continue to improve. These past couple of years have been trying in various ways for everyone and our team only continues to build in making our efforts stronger in enhancing every experience within A&H.Â
On behalf of A&H Equipment Co. – THANK YOU!
~What it Takes~
SATISFYD’s Voice of the Customer platform provides a structured way for dealers to survey customers, collect and analyze the data received and identify specific actions that will improve customers’ experiences. Insights provided through the program help dealers drive innovation and ultimately increase revenues through improved customer satisfaction. To be named a SATISFYD Top Dealer, a company must have over 50% of its locations actively participating in the program and return results that exceed industry standards.
“We are pleased to honor our 2022 Top Dealers for their ongoing efforts to connect with their customers in order to optimize their business,” said Ryan Condon, founder and CEO of SATISFYD. “Establishing a customer engagement program is just the first step. Dealers that achieve industry-leading NPS scores are the ones who take an active approach and make changes to their internal practices to make sure that they are exceeding their customers’ expectations.”